New to BigFix?

Welcome!

Here at BigFix we believe in providing a single high quality software solution for meeting the systems and security management needs of all types of customers. Whether you need a do-everything swiss army knife for 200 computers or a best-of-breed solution for 200,000, BigFix can be implemented and making your life easier in just days.

What Problems Can You Help Me Solve?

BigFix provides a wide-range of solutions across Windows-, Mac OS X-, UNIX-, Linux-, and ESX-based systems.  We have grouped these in to three solution areas that map to common functional areas within our customer’s IT organizations:

BigFix Platform and Solution Diagram

How Does It Work?

All BigFix products are really just content modules delivered through the single BigFix Unified Management Platform. This platform has a unique distributed intelligence architecture that spreads the workload out across all the computers being managed. To do this without impacting the performance of those computers, we developed our own query language that is 100 times faster than WMI (Windows Management Instrumentation).

We also developed the concept of “relevance” to minimize network traffic and optimize accuracy. It is the agent’s job to determine if a new policy or task can and should be applied to the machine it is managing. In other words, “is that command ‘relevant’ to me?” Only then does it request any necessary content, such as a service pack or configuration baseline, be pulled across the network. This is followed by automatically reporting success or failure. This is very different from the “spray and pray” approach of most competing solutions.

Combine our distributed intelligence approach, ultra fast custom query language, and the concept of relevance and an n-tier relay structure and you get a highly fault-tolerant solution that can manage any number of endpoints across all types of connections without being a burden to your infrastructure.

So What Are The Benefits To This Approach?

  • Easy Deployment and Management – BigFix can be installed in just days, even across very large or highly distributed environments, and can then be used to remove outdated tools quickly and cleanly
  • Pervasive Visibility – Distributed scanning and deep agent inspection makes it possible for operators to see anything about any computer any where   
  • Extensibility – No need to roll out additional software or hardware when purchasing additional functionality from BigFix, open database schema and SOAP APIs also make it easy to integrate BigFix with other IT tools
  • Speed – Extremely specific ad-hoc queries can be executed and answered across a globally distributed environment in minutes
  • Superior Control – Secure, manage, and report on endpoints through any type of connection: WAN, LAN, 56K, satellite, public Internet
  • Scalability – Support for up to 250,000 endpoint from a single management server
  • Low Profile – Agent and query language have all been optimized for near-invisible impact to network bandwidth and endpoint performance
  • Fault Tolerance – Automatic fail-over and redundancy throughout the architecture ensures maximum uptime
  • Real-time Reporting – with the agents reporting any change in status, there is no need to initiate a new scan to know the current state of your assets
  • Continuous Compliance – agents continuously monitor for compliance and can be set to automatically re-apply any policy,  patch, or mis-configuration
  • Situational Awareness – dynamically apply policy depending on where the endpoint is connecting from or other desired parameters
  • Breadth of Coverage – cross-platform support for Windows, Mac, UNIX, or Linux  - whether physical or virtual, fixed or mobile